Terms & Conditions

Last Amended: March 17, 2025

Welcome to Illumi Electric’s website. By accessing or using this website, you agree to the following Terms & Conditions, which are designed to protect both you and our company in international business transactions.

Website Use

All content on this website, including but not limited to product descriptions, images, and designs, is owned by Illumi Electric. You may access and use the content for personal or business reference, but you may not copy, modify, or distribute it without our explicit written consent.

Orders and Pricing

  1. Quotations & Orders: All quotes provided by Illumi Electric are valid for a limited time as indicated. Orders will be confirmed only upon receipt of a signed purchase order and applicable deposit.
  2. Pricing: Prices are listed in USD unless stated otherwise and exclude shipping costs, taxes, and import duties. Any changes in currency exchange rates, material costs, or other external factors may result in price adjustments.

Payment Terms

  1. Payment Methods: We accept payments via wire transfer (T/T), letter of credit (L/C), or other methods agreed upon in advance.
  2. Payment Schedule: A deposit (e.g., 30%) is required at order confirmation, with the balance due before shipment unless otherwise negotiated.
  3. Non-payment: Late payments may incur interest, and orders may be delayed or canceled if payment terms are not met.

Shipping and Delivery

  1. International Shipping: Illumi Electric ships worldwide. Shipping costs and estimated delivery times will be provided once the order is finalized.
  2. Customs & Duties: Buyers are responsible for clearing customs and paying any applicable import duties or taxes in their destination country.
  3. Force Majeure: Illumi Electric is not responsible for delays or damages caused by events beyond our control, such as natural disasters, port disruptions, or political instability.

Warranty and Returns

  1. Warranty: Our products are covered by a warranty against manufacturing defects for a specified period, depending on the product. Warranty claims must be submitted in writing with proof of purchase.
  2. Returns: Returns or exchanges are accepted only for defective items. Returned goods must be in original condition and packaging. Shipping fees for returns are the buyer’s responsibility unless the issue is a result of our error.

Intellectual Property

The Illumi Electric brand name, logo, and product designs are protected by international copyright and trademark laws. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

Limitation of Liability

Illumi Electric is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability is limited to the cost of the purchased product(s).

Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the People’s Republic of China. Any disputes arising out of or in connection with these Terms & Conditions will be settled through negotiation or arbitration under the relevant Chinese arbitration commission.

Changes to Terms

Illumi Electric reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the website constitutes your acceptance of the changes.

Contact Us

For any questions regarding these Terms & Conditions or our business practices, please contact us:

  • Email: info@illumielectric.com
  • Phone/WhatsApp: +86 177 7362 3817
  • Address: No. 285 Shunda West Road, Yuyao City, Zhejiang Province, China

Thank you for choosing Illumi Electric as your trusted business partner!

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